Privacy Policy & Terms of Service

Effective February 2026

Privacy Policy

Information We Collect

We collect information you voluntarily provide when you use our website and services, including:

How We Use Your Information

We use the information we collect to:

Cookies

We use standard analytics cookies to understand how visitors use our website. We do not use third-party advertising cookies or sell your browsing data to advertisers. You can disable cookies through your browser settings, though some website features may not function as intended.

Third-Party Services

We use the following third-party services that may process your data:

Each of these services has its own privacy policy governing how they handle your data.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you are no longer using our services, you can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

To exercise any of these rights, email us at [email protected].

Security

We take the security of your data seriously. Our website uses SSL encryption for all data transmission. We store your information securely and limit access to authorized personnel only. We do not sell, trade, or rent your personal information to third parties.


Terms of Service

Services

AgentFlow, a service of Local Nerds LLC, provides AI implementation consulting for independent insurance agencies. Our services include systems assessment, AI workflow implementation, brand voice development, automation setup, and ongoing support as described in individual service agreements.

Intellectual Property

Upon completion and payment in full, you own all deliverables created specifically for your agency, including custom workflows, templates, and configurations. We retain ownership of our proprietary methodology, frameworks, training materials, and any tools or systems developed independently of your engagement. We may use anonymized, non-identifying case study information for marketing purposes with your consent.

Payment

Payment terms are defined in your individual service agreement. See our pricing page for current service rates. We offer a 30-day money-back guarantee on Phase 1 engagements. Refund requests must be submitted in writing within 30 days of project kickoff.

Limitation of Liability

AgentFlow provides consulting and implementation services on a best-efforts basis. We are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim. We do not guarantee specific revenue increases, time savings, or business outcomes, though we provide estimates based on industry data and prior engagements.

Governing Law

These terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions. Any disputes arising from these terms or our services shall be resolved in the courts of Weld County, Colorado.

Changes to These Terms

We may update this privacy policy and terms of service from time to time. When we make changes, we will update the effective date at the top of this page. Your continued use of our website and services after any changes constitutes your acceptance of the updated terms.


Questions about our privacy policy or terms of service? Contact us at [email protected] or call 970.800.1295.